Hellobike: China's Bike-Sharing Giant with 600M+ Registered Users
Hellobike (哈啰出行), backed by Ant Group and Shouqi, has grown to become China's largest shared mobility platform. Starting with bicycle-sharing in 2016, the company has expanded into electric scooters, ride-hailing, and vehicle leasing, creating a comprehensive two-wheeled mobility ecosystem serving over 600 million registered users.
TL;DR
Hellobike has 600M+ registered users and operates 4M+ shared bicycles and electric scooters across 400+ Chinese cities. FY2024 gross transaction value exceeded 20B RMB (~$2.8B). The company is backed by Ant Group and has expanded from bike-sharing into e-scooters, ride-hailing, and automotive services.
Key Insights
User Scale
Hellobike has accumulated over 600 million registered users since its 2016 founding, making it China's largest two-wheeled shared mobility platform by user count. Daily active riders regularly exceed 20 million across its bicycle and e-scooter fleets.
Fleet Size
Hellobike operates a combined fleet of over 4 million shared bicycles and electric scooters. The electric scooter segment has become the primary growth driver, with smart e-scooters featuring GPS tracking, swappable batteries, and IoT connectivity.
City Coverage
Hellobike's services span over 400 Chinese cities, including virtually all tier-1 and tier-2 cities and most tier-3 cities. In many lower-tier cities, Hellobike is the only major shared mobility option available.
Transaction Volume
Hellobike's FY2024 gross transaction value exceeded 20B RMB (~$2.8B), primarily from per-ride fees on bicycles and e-scooters. Monthly pass subscriptions account for approximately 40% of revenue, providing stable recurring income.
Ant Group Synergy
Hellobike's close relationship with Ant Group (Alipay's parent) provides advantages in user acquisition, credit scoring, and payment processing. Hellobike is deeply integrated into the Alipay app, enabling one-tap rides without downloading a separate application.
Side-by-Side Comparison
| Metric | Hellobike | Meituan Bike | DiDi Bike |
|---|---|---|---|
| Founded | 2016 | 2017 (acquired Mobike) | 2017 |
| Registered Users | 600M+ | 400M+ | 300M+ |
| Fleet Size | 4M+ | 3M+ | 2M+ |
| City Coverage | 400+ | 200+ | 100+ |
| Key Backer | Ant Group | Tencent (via Meituan) | Tencent (via DiDi) |
| E-Scooters | Yes (major) | Yes | Limited |
| Ride-Hailing | Yes | No | Yes (core) |
| Monthly Pass | ~15 RMB | ~15 RMB | ~15 RMB |
| Payment | Alipay (primary) | Meituan Pay | WeChat/DiDi Pay |
| IPO Status | Planning | Part of Meituan | Part of DiDi |
Frequently Asked Questions
Hellobike (哈啰出行) is China's largest shared mobility platform, operating shared bicycles and electric scooters across 400+ cities. Backed by Ant Group, the company has 600M+ registered users and has expanded into ride-hailing and automotive services.
Hellobike charges approximately 1.5 RMB per 15 minutes for regular bicycles and 2-3 RMB per ride for electric scooters. Monthly passes cost around 15-25 RMB and offer unlimited short rides. Prices vary by city and time of day.
Hellobike's largest shareholder is Ant Group (Alibaba's financial arm), which provided crucial early funding and Alipay integration. Other investors include Shouqi (automotive group) and various venture capital firms. The company remains privately held and is reportedly preparing for an IPO.
Hellobike has reportedly achieved operational profitability in some cities and segments, particularly with electric scooters which have higher per-ride revenue. However, the company as a whole likely remains unprofitable due to heavy capital investment in fleet expansion and technology.
Hellobike is larger in fleet size and city coverage, and has a stronger e-scooter presence. Meituan Bike (formerly Mobike) benefits from integration with Meituan's food delivery and local services ecosystem. Both compete intensely on price, with monthly passes nearly identical at ~15 RMB.